Privacy Policy

Privacy Policy at Luxy Living, we recognise and respect the importance of maintaining the privacy of our customers and members, and have established this Privacy Policy as a result. Below, we describe why we gather customer and member information, what information we collect, how we collect it, what we use the information for, and how you can instruct us if you prefer to limit the use of your information. This Privacy Policy is part of the Terms and Conditions, which governs your use of luxyliving.com.au

Why We Gather Information

We gather personal information to allow us to process your orders; provide an enhanced and more personalised shopping experience; and to inform you of special offers and discounts.

What Information We Gather

When you order from our website, we may collect the following information: your name, telephone number, delivery/mailing address, email address, credit/debit card details, birth date, gender, phone number, products purchased and any relevant promotion code. Information you enter is collected, even if you cancel or do not complete an order. This information is maintained in our database and used for solely for these purposes.

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Luxy Living customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

How We Use Your Information

We use information collected from you to process your order; provide an enhanced and more personalized shopping experience; and to inform you and your gift recipients of offers and discounts from Luxy Living.com.au or other sites and companies that we own. In addition, we periodically make such information including aggregated information available to selected third parties including but not limited to: those who trade or rent information for direct marketing purposes. However, we do not make yours or your gift recipient’s email addresses available to third parties (except for subsidiaries, subcontractors or agents acting on our behalf in compliance with this Privacy Policy) or any Successor (see below) to our business. Any email sent to your gift recipients will include a link to our Privacy Policy and a link to opt-out of future emails.

Email Submissions

When you submit feedback or questions via email or contact us for information about our website, we will request your name and email address. We use this information solely to respond to your inquiries.

Our email newsletters are intended to keep users informed of new products, gifts and special features. Our policy is to send our email announcements or newsletters only to those who request this when registering (see how we use the information we collect above).

How We Use “Cookies”

A “cookie” is a small file stored on your computer by a website, which gives you a numeric user ID and stores certain information about your activity on the site. We use cookies to let us know that you are a prior customer and to provide certain features to you. For example, we store information on your product selections as you shop on our site, but we do not store any personal information (except your name) or financial information about you.

Most web browsers automatically accept cookies. However, if you disable this feature certain aspects of luxyliving.com.au, such as the shopping basket, will not function properly.

Online Advertising

We use Google AdWords Remarketing to advertise Luxy Living Furniture across the Internet. AdWords remarketing will display relevant ads tailored to you based on what parts of Luxy Living’s website you have viewed by placing a cookie on your computer or device. These cookies allow us to custom tailor our marketing towards your preference. Google AdWords Remarketing allows us to tailor our marketing to better suit your needs and only display ads that are relevant to you.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Changes to our Privacy Policy

From time to time it may be necessary for us to revise our privacy policy. Any changes will be in accordance with the Privacy Act 1988 and the National Privacy principles.

Luxy Living reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.